Ahlan User Agreement
Welcome to Ahlan (the “Platform” or “APP”). The Platform is provided and controlled by DONCHEN TECHNOLOGY LIMITED. (“Ahlan”, “we” or “us”) This Terms of Service ("Terms") was written in English (US). This Terms is the legitimate agreement by and between You and Ahlan. To the extent any translated version of Terms agreement conflicts against the English version, this English version prevails.
1. Special Notices
1.1 This Ahlan User Agreement (this “Agreement”) governs your usage of our services, (hereinafter, “Services”) including Ahlan App, a Audio streaming application and social network developed by us. For the purposes of this Agreement, you and Ahlan will be jointly referred to as the “Parties” and respectively as a “Party”.
1.2 By using our Services, or by clicking on "Sign Up" during the registration process, you agree to all terms of this Agreement. We, at our sole discretion, may revise this Agreement from time to time, and the current version will be found at the following link: About us>User Agreement. By continuing to avail our Services, you agree to be bound by the revised Agreement.
1.3 You may only use our Service if you are 16 years or older, and if you are not subject to statutory age limit to enter into this Agreement according to the applicable laws and regulations in your country. If you are below the aforementioned minimum age, you may only use Ahlan if your guardian has provided us with valid consent for you to use Ahlan . You may not falsely claim you have reached the minimum age.
1.4 You shall be solely responsible for the safekeeping of your Ahlan account and password. All behaviors and activities conducted through your Ahlan account will be deemed as your behaviors and activities for which you shall be solely responsible.
2. Services Content
2.1.We reserve the right to change the content of our Services from time to time, at our discretion, with or without notice.
2.2 Some of the Services provided by Ahlan require payment. For paid-for Services, Ahlan will give you explicit notice in advance and you may only access such Services if you agree to and pay the relevant charges. If you choose to decline to pay the relevant charges, Ahlan shall not be bound to provide such paid-for Services to you.
2.3 Ahlan needs to perform scheduled or unscheduled repairs and maintenance. If such situations cause an interruption of paid-for Services for a reasonable duration, Ahlan shall not bear any liability to you and/or to any third parties. However, Ahlan shall provide notice to you as soon as possible.
2.4 Ahlan has the right to suspend, terminate or restrict provision of the Services under this Agreement at any time and is not obligated to bear any liability to you or any third party, if any of the following events occur:
2.4.1 You are under the minimum age in order to receive Ahlan services;
2.4.3 You fail to make a payment for using paid-for Services.
2.5 EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES SET FORTH IN THIS AGREEMENT, Ahlan MAKES NO WARRANTY IN CONNECTION WITH THE SUBJECT MATTER OF THIS AGREEMENT AND Ahlan HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR PERFORMANCE, REGARDING SUCH SUBJECT MATTER.
4. Refund and Cancellation Policy
a. Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money (Only limited the value of golds which are not consumed), provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
b. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the refund will be as follows:
(1) We will try our best to create the suitable design concepts for our clients.
(2) In case any client is not completely satisfied with our products we can provide a refund (Only limited the value of golds which are not consumed).
(3) If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
5. Terminating Services
You may terminate Ahlan Services and this Agreement by revoking your Ahlan account. You may contact us at:[email protected]
6.1 You shall be fully responsible for any risks involved in using Ahlan Services. Any use or reliance on Ahlan Services will be at your own risk.
6.2 Under no circumstance does Ahlan guarantee that the Services will satisfy your requirements, or guarantee that the Services will be uninterrupted. The timeliness, security and accuracy of the Services are also not guaranteed. You acknowledge and agree that the Services is provided by Ahlan on an “as is” basis. Ahlan make no representations or warranties of any kind express or implied as to the operation and the providing of such Services or any part thereof. Ahlan shall not be liable in any way for the quality, timeliness, accuracy or completeness of the Services and shall not be responsible for any consequences which may arise from your use of such Services.
6.3 Ahlan does not guarantee the accuracy and integrity of any external links that may be accessible by using the Services and/or any external links that have been placed for the convenience of you. Ahlan shall not be responsible for the content of any linked site or any link contained in a linked site, and Ahlan shall not be held responsible or liable, directly or indirectly, for any loss or damage in connection with the use of the Services by you. Moreover, Ahlan shall not bear any responsibility for the content of any web page that you are directed via an external link that is not under the control of Ahlan .
6.4 Ahlan shall not bear any liability for the interruption of or other inadequacies in the Services caused by circumstances of force majeure, or that are otherwise beyond the control of Ahlan . However, as far as possible, Ahlan shall reasonably attempt to minimize the resulting losses of and impact upon you.
7. Other Terms
7.1 This Agreement constitutes the entire agreement of agreed items and other relevant matters between both parties. Other than as stipulated by this Agreement, no other rights are vested in either Party to this Agreement.
7.2 If any provision of this Agreement is rendered void or unenforceable by competent authorities, in whole or in part, for any reason, the remaining provisions of this Agreement shall remain valid and binding.
7.3 The headings within this Agreement have been set for the sake of convenience, and shall be disregarded in the interpretation of this Agreement.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.
9. Contact us
9.1 Email: [email protected]
9.2 WebSite: https://www.ahlan.live
9.3 App: Ahlan
9.4 Business: DONCHEN TECHNOLOGY LIMITED
9.5 Location: FLAT/RM 1405A 14/F THE BELGIAN BANK BUILDING NOS. 721-725 NATHAN ROAD MONGKOK KL, HongKong