Welcome to Ahlan (the “Platform” or “APP”). The Platform is provided and controlled by DONCHEN TECHNOLOGY LIMITED. (“Ahlan”, “we” or “us”) This Terms of Service ("Terms") was written in English (US). This Terms is the legitimate agreement by and between You and Ahlan. To the extent any translated version of Terms agreement conflicts against the English version, this English version prevails.
1. What information we collect and how we collect it.
2. How we use the information and who we share it with.
3. How you can access and update such information.
4. How we protect the information we store about you.
The full legal bit
Ahlan reserves the right to change this Policy at any time and without notice, so be sure to check this Policy regularly to understand how we use your information.
1. Ahlan user's information
To join Ahlan you will provide us with information about you to make friends easier?such as your nickname, your picture, your gender, your date of birth. Because you control your user profile, these details are available to you at any time by accessing your “Profile” page, which gives you the chance to correct or update your information at any time by just logging in to Ahlan.
What information does Ahlan collect
Once you have created a Profile, we will automatically track certain information such as your IP, device locale, timezone. And we also collect infomation about WiFi access points as well as other location information about your longitude and latitude. We may from time to time allow our employees to use the product for testing and user engagement purposes.
For safety and security and to ensure you have the best possible user experience, we require users to verify their accounts (because we want to make sure you are not a robot!) and might ask for your phone number or Facebook Account. Don’t worry! This is only to make sure you are real and breathing! We won't publicize your phone number without your consent.
When you use our Service, our servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. The information allows for more accurate reporting and improvement of the Service.
How we use your information
1. help you efficiently access your information after you sign in;
2. remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
3. provide personalized content and information to you and others, which could include online ads or other forms of marketing;
4. provide, improve, test, and monitor the effectiveness of our Service;
5. develop and test new products and features;
6. monitor metrics such as total number of visitors, traffic, and demographic patterns;
7. diagnose or fix technology problems;
8. automatically update the APP on your device Ahlan or other Users may run contests, special offers or other events or activities ("Events") on the Service. If you do not want to participate in an Event, do not use the particular Metadata (i.e. hashtag or geotag) associated with that Event.
If I put other information about me on the Ahlan, what does Ahlan do with it?
Ahlan is a free social Live app, which provides you to voice chat with your friends. In the app, you can find new friends, go Live, join a Live, send gifts, get profits by receiving gifts.When using the Service you should assume that anything you post or submit will be publicly viewable and accessible, both by users of the Service and non-Users of the Service. The viewers may share your information to other sites, such as Facebook, Instagram, WhatsApp, etc. You can also use our messaging/charting features which allow you to communicate with other users in public and/or privately. We recommend and encourage you (and all our users) to think carefully about the information you disclose about yourselves. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information in your Profile which is open to abuse and misuse.
Please be careful about posting sensitive details about yourself on you Profile such as your religious denomination and health details. While you may voluntarily provide this information to us when you create your Profile, including your sexual preferences and ethnic background, there is no requirement to do so. Please remember that photographs or any video clips that you post on Ahlan may reveal these kinds of sensitive personal data. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing your information and making this public to other users.
When you post information about yourself or use the messaging, the amount of personal information you share is at your own risk. If you post anything that is inconsistent with our Terms of Service we reserve the right to terminate your account.
Can Ahlan collect information about me from other sites I use, such as Facebook?
You can register with third party accounts on Ahlan. Remember that when you register with a Ahlan partner, you are also giving them personal information, so we recommend that you read their privacy policies as Ahlan does not control how they use their information.
If you have have registered on one of our partner websites, or you have verified your account via a partner website, we may connect your Ahlan profile with your profile on such partner website. We may do this by way of new products and applications which we introduce from time to time, including new products powered by our group companies.
Does Ahlan collect any other personal information about me?
If you contact our Customer Support team via feedback features in our Service or through any other means, we may receive your email address, your IP address as well as the information you send to us to help resolve your query. When you provide feedbacks to us you automatically consent us to receive and use such information. You also consent that we are allowed to keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you).
Does Ahlan use my personal information for any other purpose?
We may use material that you post on the open access areas of Ahlan in advertising and promotional materials on our partner sites and partner products. We believe these uses allow us to improve our site and better tailor your online experience to meet your needs.
When I put information about myself on Ahlan, what do the other users see?
To ensure you get to meet as many people as possible on Ahlan, other users get to see all information on your Profile. Any information you choose to provide should reflect how much you want other Ahlan users to know about you.
What am I allowed to do with other user’s personal information?
Use it to meet new friends and make new contacts! Beware that you may not use other users' information for commercial purposes, to spam, to harass, to threat, or in any illegal activity. Ahlan reserves the right to terminate accounts from those who misuse other users' information.
What information does Ahlan collect about my friends and contacts?
With your consent, we may receive and use your contacts list information on your phone, and other information you provide us for providing better service for you. If you use invitation/share features in our Service, we may send your friends and acquaintances invitation messages in your name.
How do I delete my account?
If you no longer want to use our Services again, and would like your account deleted, we can take care of this for you. Please contact us via [email protected], and we will provide you with further assistance and guide you through the process. Once you choose to delete your account, your account data will be deleted, and you will not be able to reactivate your account or retrieve any of the content or information you have added.
2. Third parties
Does Ahlan sell my information to other parties?
Not at all. We do not sell or rent out any personal information about you to any third party. Ahlan discloses aggregated non-personal data for marketing and promotional purposes. That means we do not disclose any information that could be used to identify you.
Does Ahlan disclose my information to other parties?
We may share aggregated information with such parties as Facebook that includes your personal information (but which doesn’t identify you directly), together with other information including log data with third parties for industry analysis and demographic profiling.
Ahlan also wishes to maintain a healthy community, and we will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement enquiries from within and/or outside your country of residence. This may include disclosing your personal information to government or law enforcement agencies, or private parties, to protect the rights, property or safety of Ahlan and the users of APP, or to protect public interest when we have a good faith belief that disclosure is required by law or when we, in our discretion, believe that disclosure is necessary to protect our legal rights, or those of third parties and/or to comply with a judicial proceeding, court order, or legal process served on us. In such cases, we may raise or waive any legal objection or right available to us.
3. Data storage
Ahlan is a global social application operating through servers located in a number of countries around the world, including the United States. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on Ahlan, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.
How does Ahlan protect my personal information?
Ahlan has implemented reasonable and appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal information. Ahlan uses reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls. Our technical experts at Ahlan work hard to ensure your secure use of our site.
While we take reasonable precautions against possible security breaches of our website, member database and records, no website or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your password) and to log out of your account after use.
We cannot guarantee the security of your personal data while it is being transmitted to our site. Any transmission is at your own risk. Once we have received your information we have procedures and security features in place to try to prevent unauthorised access.
How do I help keep my information secure?
You may not disclose your password to any third parties or share it with any third parties. If you lose your password or give it out, your personal information may be compromised. If that happens, please report it to our customer service via Feedback. Ahlan cannot be held responsible for your failure to keep your password secure and failure to do so may violate our Terms of Service.
5. Your rights
You can review and revise your profile information at any time. Once you register, you will be able to review and change much of your personal information.
Copyright©2019 Ahlan. All rights are reserved. All materials in APP are the property of Ahlan and are protected by the copyright laws all over the world. You are authorized to use Ahlan and its contents solely for your personal, non-commercial purpose unless receiving specific written permission from Ahlan.
The trademarks and logos displayed on this site ("Trademarks") are the property of Ahlan and their respective owners. You are not permitted to use these Trademarks without the prior written consent of Ahlan or the respective owners.
Ahlan provide all materials in "as is" basis, and hereby disclaims any representations or warranties (expressed or implied) of any kind, including without limitation, any warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights arising from the use, accuracy or reliability of materials of the Service or any sites linked out. You acknowledge any information transmitted may be intercepted. Ahlan does not warrant that its service or the servers which make the Service available or electronic communications transmitted are free from viruses, worms, horses and other items of a destructive nature.
Links to Third Party Sites
There might be links direct you to third party web sites, these links are provided solely as a convenience for you. Ahlan does not endorse or make any representations or warranties about the contents, products, services available, or the security at such third party web sites.
Safe Harbor Provision
The information you obtain while using Ahlan may contain certain forward-looking statements, plans and objectives with respect to the financial condition, operation and business of Ahlan and/or any of its affiliate.The forward-looking statements are only predictions and are not guarantees of future performance. The forward-looking statements shall be subject to risks, uncertainties, and other uncontrollable factors include, but are not limited to, levels of consumer and business spending in major economies, the levels of marketing and promotional expenditures by Ahlan and its competitors, raw materials and employee costs, changes in future exchange and interest rates, changes in tax rates and technical changes, which could cause actual results materially different from those expressed or forecasted in the forward-looking statements.
Limitation of Liability
Ahlan WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE APP, ITS CONTENT OR LINKS,INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, VIRUS, APPLICATION FAILURE, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES EVEN IF Ahlan HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Ahlan'S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND CAUSES OF ACTION,INCLUDING BUT NOT LIMITED TO THOSE BASED ON CONTRACT, TORT OR OTHERWISE, ARISING OUT OF YOUR USE OF APP, ITS CONTENT OR LINKS, SHALL NOT EXCEED THE AMOUNT OF USD 500 DOLLARS.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK
You will not use the Service for any purpose that is unlawful or not allowed by Ahlan. You may not use our Service or its contents in any manner which could damage, disable,overburden, or interfere with any person to use this Service. You may not attempt to gain unauthorized access to the Service other accounts, computer systems or networks connection through hacking, password mining or any other means. You may not use or attempt to use this Service through any means unanticipated or intentionally made available by Ahlan.
Ahlan respects intellectual property laws and has adopted the following policy toward intellectual property infringement on its products/services. Reporting Instances of Intellectual Property Violations If you believe that any materials or contents in Ahlan‘s APP infringe copyrights, trademarks, patents, or trade secrets (collectively “IP Right”), please send a notice of IP Rights infringement to Ahlan's agent with a physical signature of the owner of the IP Right that has been allegedly infringed.
1. Identification of the material that is claimed to be infringing, including its location on the Ahlan network, with sufficient detail so that Ahlan is capable of finding the material and verifying its existence. Please address your intention to remove the alleged infringed materials.
2. Contact information, including your name, address, telephone number, and email address.
3. A statement by you that you have a good faith belief that the disputed use is not authorized by the IP Right owner, its agent or law.
4. A statement by you that the above information in your Notice is accurate and that, under penalty of perjury, you are the IP Right owner or authorized to act on the IP Right owner's Behalf.
5. Agree to undertake compensation responsibility to Ahlan for any false and incorrect information addressed in above statements.
Objections to the Reporting
If you have received a IP Right warning from Ahlan, please contact the below Designated Agent for further discussions and clarifications. Ahlan will manage the issue in accordance with the Policy/terms and conditions specified by Ahlan. Designated Agent: [email protected]
7. Contact us
1. Email: [email protected]
2. WebSite: https://www.ahlan.live
3. App: Ahlan
4. Business: Donchen Technology Limited
5. Location: ROOM 1602 16/F LUCKY CENTRE NO 165-171 WAN CHAI ROAD WAN CHAI HK